Customer Service

Good marketing, a strong reputation, and a quality product are all factors that attract new business. But customer service makes the difference between whether the new customer sticks with you or goes to your competitors instead.

Most customer service training emphasizes skills and behaviors. These are important. But delivering the best possible customer service – keeping your client retention high – requires more than basic training, it requires cultural change.

Intégro has worked for decades with organizations of all sizes, transforming customer service from within, by helping employees at all levels change the way they see the customer – and the way they view their own role in the organization.

Related links:

The Customer-Focused Culture

LATEST RESEARCH DESK REPORT

Download your free copy of the Intégro Research Desk report: "Bridging the Employee Passion Deficit" Download the free report
Passion Index

FREE ASSESSMENT

Find out how passionate you are about your job and the organization for which you work. Free Passion Index  
World Of DiSC

WORLD OF DiSC

Looking for DiSC information? World of DiSC is a one-stop-shop for all your DiSC related needs. Visit World of DiSC