Press Room
 
Bylined Articles
 

 
What Are Leaders Responsible For?, BusinessWeek.com, December, 2007
 
Improve Your Listening Skills, BusinessWeek.com, December, 2007
 
Leaders Use Open-Ended Questions, BusinessWeek.com, December, 2007
 
Be Aware of How Your Behavior Affects Others, BusinessWeek.com, October, 2007
 
Use the Three-Part Process when Providing Feedback, BusinessWeek.com, October, 2007
 
Get Your Point Across Clearly and Concisely, BusinessWeek.com, October, 2007
 
Reign in Your Emotions, BusinessWeek.com, October, 2007
 

 
How Do You Get Employees to Help You Increase Productivity and Profitability?, National Telecommunications Cooperative Association, September 1, 2007
 

 
Why Worker Engagement is Not Enough, Manufacturers Monthly, February, 2007
 
 
Media Mentions
 

Detect symptoms, then apply cure for common excuse-making, By Danita Bye, Minneapolis / St. Paul Business Journal, May 30, 2008
 

 
Rules of Engagement, By Pamela Babcock, Golf Business Magazine, January, 2008
 

 
Cross-Cultural Connections, By Kathryn Tyler, HR Magazine, October, 2007
 

 
Employers look closely at what workers do on job, By Stephanie Armour, USA Today, November 11, 2006
 

Our Core Values
 
People:
We provide an environment where people continually learn and grow.
 
Integrity:
In all our dealings with others we are honest, straightforward, and fair.
 
Customer Focus:
We exceed our customers' expectations by providing outstanding quality service.
 
Innovation:
We partner with our clients to develop innovative solutions to their specific needs.